Privacy Policy

Dental Med Austria collects the personal data of its users through the following channels:

Website. The Dental Med Austria website, known as “dentalmedaustria.al” and “www.dentalmedaustria.al”, collects personal data from its visitors in the following ways:

• Cookies, small text files stored on your computer when you visit our website.
• The personal data you provide voluntarily through the booking form (found on the Contact page), through WhatsApp chat, and through our official telephone number and email.
• Google Analytics, Dental Med Austria has installed and uses Google Analytics to obtain general information about its overall website audience, such as country of residence, average age, interests, etc.

Social media. Dental Med Austria uses Facebook, Messenger, WhatsApp and Instagram (personal and company pages) to communicate directly with individuals who show interest in our services and to promote its products and services.

The personal data that individuals provide through these online communication channels is collected, stored and protected ONLY by Dental Med Austria, securely, in our private database, and may be used in the future for marketing purposes (email marketing via newsletters (Mailchimp), Facebook marketing and direct email marketing via Gmail).

What type of personal data do we collect from users? We collect your first name, last name, email address, telephone number and home address, where you have voluntarily provided this personal data to help us offer you better and faster services.

Cookies are small text files stored on your computer when you visit our website. Cookies record your actions on our website and remember your choices when you revisit it in the future.

For example, if you visit our website and choose to read the Albanian-language version, this action is recorded by your browser (Google Chrome, Firefox, Edge, Safari or others). Your browser remembers this action, and when you revisit our website you are taken directly to the Albanian-language version.

Dental Med Austria collects, manages and stores your personal data in full compliance with Albanian Law No. 9887, dated 10 March 2008, “On the protection of personal data”, and with the GDPR.

The only entity responsible for collecting the personal data that users provide in the booking form on “dentalmedaustria.al” is Dental Med Austria. The booking form was built from scratch by our webmaster, and all information submitted through the form is recorded directly in our private database within our website.

We may also collect your personal data through third-party applications such as Google Analytics, Gmail and WhatsApp. You can read Google's Privacy Policy at https://policies.google.com/privacy and WhatsApp's at https://www.whatsapp.com/legal/privacy-policy.

All personal data collected through our website is processed and used only by Dental Med Austria and by none of its third-party applications.

Dental Med Austria collects, manages and stores your personal data in full compliance with Albanian Law No. 9887, dated 10 March 2008, “On the protection of personal data”, and with the GDPR.

We collect your personal data in order to:

• provide you with a better website experience;
• register you as a potential patient in our database;
• add you to our email database so we can send you future newsletters about our offers, discounts, new products or services, etc.;
• contact you directly by email or telephone while you are receiving services at our clinic.

We may retain your personal data for an indefinite period, and we will immediately remove all of your personal data if you no longer wish Dental Med Austria to use it.

Never. Using, transferring or modifying the personal data of “dentalmedaustria.al” users, or of our social-media followers, for any purpose other than those stated in topic 5 (five) above is strictly prohibited.

Please read topic 5 to understand why and when Dental Med Austria uses your personal data (first name, last name, email, telephone number, etc.).

Dental Med Austria does not share the personal data of its website users or social-media followers with any third party. We use Google Analytics, Gmail and WhatsApp as third-party applications that are committed to guaranteeing the privacy and protection of your personal data.

Dental Med Austria is not responsible for personal data that these third-party applications may collect lawfully or unlawfully.

You can read Google's Privacy Policy at https://policies.google.com/privacy and WhatsApp's at https://www.whatsapp.com/legal/privacy-policy.

Website users who have provided personal information through any of the contact channels on “dentalmedaustria.al” have the right to request the modification or deletion of their personal data from our website and databases.

If and when Dental Med Austria changes its privacy policy or terms of service, you will be notified by a disclaimer at the top or bottom of the website. You will be asked to read our new Privacy Policy carefully and to accept it if you consider it reasonable.

For any suggestion that would help us improve our Privacy Policy, please contact us at info@dentalmedaustria.com.